MoDOT’s Tracker is a
tool to assess how well we deliver services and products to our
customers. Much like a GPS tracking system, this tool can only
show the direction in which the department is headed. We must
determine if it is going in the right direction to best serve
our customers.
MoDOT’s Mission and Value Statements provide the basis for
the Tracker. The 18 results are outcomes that our customers
expect to see as we fulfill our mission. Each performance measure
listed on the Tracker is designed to help us focus on
successfully achieving these results. The Tracker will
be published quarterly to ensure accountability and allow our
customers to see the progress we are making towards those results
that they expect.