Motor Carrier Services in Jefferson City will adopt a change in business hours, starting in July.  

MCS will be open for business from 7 a.m. to 5 p.m. Monday through Friday to more closely match its customers’ business needs.

Does that mean that all work ends at 5 p.m.? No, overdimension/overweight permits received by 5 p.m. will be processed before workers head home and agents will handle all the calls and walk-in customers that arrive by closing time.

Though the doors lock and agents go home, MCS never really closes because its 24-hour online system accepts ODOW permit applications, fuel tax and registration transactions and escrow balance inquiries anytime.

So what happens with the overnight business?

“All of the overnight ODOW permit requests and other transactions need to be processed before we open our doors to new business, so several agents will arrive at 6 a.m. to focus solely on ‘clearing the decks,’” said Jan Skouby, MCS director. “Adaptability is key.